Is There a Battery Replacement Policy?
What is Element Vape? An area online e-commerce store which allows you to choose from thousands of different herbal choices. The web site describes their product because the “estrogenic nicotine alternative available in liquid form.” How does it work? When you go to Smok Novo 2 the website, you will see thousands of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to know about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we make an effort to be an accommodating, helpful, and informative site for all our customers. If you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you want to place an order, please be aware that you may have to contact their support team. Along with email, you can also utilize the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in the event of server outages, so you might want to call during these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you would like to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback after they have ordered through our website, and the same goes for placing an order through our phone number.
Can I track my order? Yes, we do supply the tracking information for several orders. This includes our shipping address submissions. Please note that we cannot accept returns on goods which have arrived to our door without our express prior approval.
Any kind of other ways to earn reward points or cash return from my Element Vape purchase? Yes, as mentioned above, we can pay you to encourage repeat purchases. Additional cash return or discount promotions are available through our website. If you’re a loyal customer, we shall reward you with even more discounts, free gifts or merchandise, or even cash. We are committed to offering our customer support professionals with training and education on our products, together with providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash back? Yes, you should use your credit or debit card to get items from our website. Once you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please be aware that you’ll not receive cash return or discount on the purchases of electronics items made making use of your charge card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, irrespective of your shipping address. We are still working on adding additional reward options, such as gift cards and free shipping options, so check back soon.
Think about refunds and exchange policies? We’ve policies and procedures set up for returning items you may be unhappy with. Please be aware that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as for example those requiring assembly.
Where can I contact the client Service department? Our phone number is readily available on our home page. Should you have any further questions, you might contact us at anytime by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers like the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks along with other wireless laptops to e-mail us with any questions or concerns. In the event that you experience a technical problem with this product or in case you have questions about our services, you need to contact us whenever.
Is there a warranty or guarantees? Our policy is to provide a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. In the event you experience any harm or defect while using our products, you must notify us right away as a way to get yourself a proper replacement.